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Ambulance Delays

  • Published: Monday June 20, 2022
  • Category: Default
  • Tags: Ambulance-delays,

For years ambulance services have been under pressure but since 2020 this is an issue regularly reported in the news. The situation with the ambulance service has gone from being a risk of harm to actually being a cause of harm. HSIB (Healthcare Safety Investigation Branch) have suggested that harm is a daily occurrence now.  A report that is frightening for anyone who does or might need the service.

Last week the BBC reported on a heart-breaking case of an elderly man in his 90s that was left for hours following 3 calls for an ambulance after he had fallen alone at home. When he was eventually found on his bedroom floor he could not be saved and later passed away. Why was he left so long? The transcripts explain the ambulance service was just too busy and there just wasn’t an ambulance for him. He told them in the 3rd call that he knew that he was fading and if they didn’t come soon, he would die.

In the BBC’s report they describe the reasons for the grave problem:

  • Demand on the service
  • Delays in handover when ambulances are waiting on arrival at hospital
  • Delays in discharging patients so there is no space for new ones.

The government are putting money into the ambulance service countrywide, and they say there are 40% more paramedics than in 2010. When I read this, I just can’t help thinking it’s not good enough and we all deserve more. Even more money is needed; even more paramedics are needed, and they need to get organised and collaborate with the hospital Trusts. We can see, from the scenes on the 10 o’clock news of ambulances queuing at the hospital entrance, that the system is broken, and it just isn’t good enough. We deserve more and we should demand more! Our elderly do not deserve to drift away alone and frightened on their bedroom floor.

How can we demand more? We complain and bring every case of harm to the attention of those that can make a change. One of the ways of doing that is by bringing a medical negligence claim when you have suffered.

If you, or someone you love has suffered harm as a result of the unacceptable ambulance delays and would like to speak to one of our experts in medical negligence please get in touch. We would be pleased to hear from you.


Lydia Brindley, Legal Director