As reported by the Independent, Ambulance delays continue to put patients at undue risk. It is estimated that approximately 12,000 patients a year could be suffering severe harm as a result of Ambulance delays and long waits outside Accident & Emergency. It is estimated that 1 in 10 patients could suffer severe harm, such as a cardiac arrest, loss of a limb or brain damage.

The systemic problems within the health and social care system were highlighted in a report published by the Association of Ambulance Chief Executives (AACE), expressing that there is a lack of capacity and staff to meet rising patient demand.

The AACE report concluded that “unacceptable levels of preventable harm are being caused to patients”. The report also warned that these issues had been highlighted in 2012 and not enough had been done to resolve or at least reduce the issues.

If you believe that you, or a loved one, have suffered harm because of suspected clinical negligence, one of our specialist clinical negligence solicitors would be happy to speak with you and advise you as to your options, including a formal complaint and a legal claim. There is no initial charge for discussing this with us and we will talk you through your options, including how to fund a case and the possibility of a no win no fee arrangement (conditional fee agreement or CFA).”


It is natural to assume that if you required emergency medical care, that an ambulance would be available to attend and assist you. However, The Independent has recently reported that Ambulance Trusts are becoming increasingly dependent on private ambulances to respond to 999 calls, with concerns being raised about the vetting and training of staff in their employment.

In the case of a medical emergency, time is of the essence and it is vital that the right treatment is given at the right time. Delays in receiving treatment can have serious consequences for patients and their loved ones.

If you have concerns about delays in treatment that you have received, you can contact Graystons for further advice. Our specialist clinical negligence solicitors can provide further details about making a complaint to the treatment provider, as well as discussing funding options available to you and whether you may be able to fund any legal action under a “no win, no fee agreement”.