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As reported by DevonLive it was found after an unannounced inspection from the Care Quality Commission in December 2021 that patients at Torbay Hospital (Torbay and South Devon NHS Foundation Trust) have been put at risk of ‘avoidable harm’.

This is due to the few staff members working, not having the time to express their concerns about the lack of staff within the hospital or little being done to resolve this issue. They found some wards did not have enough staff to keep patients safe from avoidable harm and to provide them with the right care and treatment.

Due to the Covid-19 pandemic, many hospitals remain under pressure with a reduction of staff working extremely hard to keep up with the demands in the hospital. However, when the care falls below a reasonable standard, for example a lack of staff on the ward resulting in them being unable to monitor all patients and their needs, this puts patients at risk of avoidable harm.

It was found that staff were not always completing risk assessments for each patient to remove or minimise risks of people’s safety. Staff were not keeping detailed records of patients care and treatment and they were often not clear or up to date.

The hospital continues to ‘require improvement’ in their latest CQC’s rating. The trust has confirmed they need to find ways to manage risks better and reduce the chance of patients coming to harm.

This is an issue we find patients are experiencing more frequently over the course of the Covid-19 pandemic due to the demanding pressures on NHS staff. Unfortunately, because of this many more patients are suffering and experience poor care which would be avoidable if they had the time to complete the necessary risk assessments.

If you believe that you, or a loved one have suffered harm due to suspected clinical negligence, we may be able to investigate a potential claim for you, please contact us and one of our specialist solicitors will be happy to speak with you. Please call us on 0151 645 0055. Alternatively, you can email us on enquiries@graystons.co.uk and we can arrange to call you.